1. Data Collection & Processing

This Privacy Policy ("Policy") outlines the data collection, usage, and protection practices of Viroke Technologies Inc. ("DineHeart", "Company," "we," "us," or "our"). By using our services, you consent to the data practices described herein.

1.1 Information We Collect

• Personal Identification Information (name, email, phone number)
• Government-Issued Identification for verification purposes
• Behavioral data and platform interaction metrics
• Communication content and patterns
• Location data during service usage
• Device and technical information

2. Monitoring & Surveillance Practices

For user safety and platform integrity, we employ comprehensive monitoring systems including:

• Real-time communication monitoring and analysis
• Behavioral pattern recognition and threat assessment
• Location tracking during active service usage
• Identity verification and authentication systems
• Automated content moderation and flagging

3. Data Usage & Processing

Your data is processed and utilized for the following purposes:

• User safety and protection
• Fraud prevention and security measures
• Service improvement and optimization
• Legal compliance and law enforcement cooperation
• Platform integrity maintenance

By using our services, you explicitly consent to the collection, processing, and monitoring of your data for these purposes. This includes automated decision-making and profiling for safety and security purposes.

4. Legal Basis for Processing

We process your data under the following legal bases:

• Contractual necessity for service provision
• Legal obligations for safety and security
• Legitimate interests in protecting our users
• Explicit consent for specific processing activities

Our monitoring and enforcement activities are conducted under strict legal frameworks and with appropriate safeguards in place.

5. Data Sharing & Disclosure

We may share your information with:

• Law enforcement agencies for user protection
• Legal authorities in response to valid requests
• Service providers under strict confidentiality agreements
• Emergency services when necessary

We do NOT sell personal data to third parties for marketing or commercial purposes.

6. User Rights & Data Protection

You maintain certain rights regarding your data, subject to legal requirements:

• Right to access your personal data
• Right to request data correction
• Right to data portability
• Right to withdraw consent
• Right to file complaints with supervisory authorities

Note: Some rights may be limited where they conflict with our legal obligations or the rights of other users.

7. Data Retention & Security

We retain data according to the following schedule:

• Active accounts: Duration of service usage
• Terminated accounts: Up to 7 years for legal compliance
• Security incidents: Indefinitely for user protection
• Legal requirements: As mandated by applicable laws

All data is protected using industry-standard security measures, including encryption, access controls, and regular security audits.